Fails to sync, stores incorrect distances when using metric system
Unfortunately, this app has major bugs that still have not been addressed. First, the application will fail to reliably sync information to the LifeSpan Club system. There are several days when my sessions have not been uploaded. The application will show “Syncing” as normal, but nothing shows up on the website. No error messages are displayed. This forces you to open the website after every session and to check, and then start/stop the treadmill to trigger a sync again.
But this problem is pretty much beside the point since the application stores incorrect distances when you set it to use the metric system. For example, I just finished 3.80km as displayed by the treadmill and the application. However, checking the website, it shows 1.49 miles. It’s pretty obvious the application does the ye olde-to-metric conversion incorrectly a couple of times since 1.46 * 1.6 * 1.6 = 3.8. I contacted support about this issue about a year ago without resolution or follow up.
docBliny about LifeSpan Active +